Shipping policy

Shipping

All of our products are shipped to you via a secure, tracked shipping method.

UPDATE: Due to an exceptionally high volume of orders, our shipping times may be delayed by 2-3 days beyond our usual lead times. We’re working hard to get your order to you as quickly as possible and appreciate your understanding during this busy period.

Order cancellations or adjustments are not possible after the order is placed. Please allow 1-3 business days for your order to be processed. Once the order is dispatched, you will receive your tracking link via email and you can expect to receive your order based on the timeline below. Please note the delivery times are estimated.

For orders under the above outlined thresholds, the following shipping costs apply:

Country / Region

Shipping cost

Delivery time

Netherlands/Belgium

€0

2-3 business days

Germany

€0

2-3 business days

France

€0

4-8 business days

Spain

€0

4-8 business days

Italy

€0

4-8 business days

Austria

€0

4-8 business days

Poland

€0

4-8 business days

Portugal

€0 4-8 business days

Switzerland

€0 4-8 business days

Rest of Europe

€0

4-8 business days

Middle East

€15,99

4-8 business days

Asia

€15,99

4-8 business days

Australia & New Zealand

€10,99

4-8 business days

Rest of the World

€19,99 - €29,99

4-8 business days

 

Please note that during promotional periods, order processing and shipping times may increase due to the high volume of orders.

Karen Miller only ships on business days (Monday to Friday, excluding bank holidays). Orders placed during the weekend will be processed the following business day.

In case your package arrives damaged as a result of shipment, please email inforiveralondon@gmail.com within 5 business days and include photos of the damage so we can help you out further.